Gaming is entertainment, not an obligation. KheloApp wants every player to enjoy themselves — but with awareness and within their own limits. Use our responsible gaming tools and build healthy gaming habits.
Responsible Gaming means treating gaming as a form of entertainment — not as a source of income or a way to solve problems. At KheloApp, we believe gaming is truly enjoyable only when you play with awareness.
Every player's gaming experience is different. For some it's weekend entertainment, for others an occasional pastime. But when gaming gets out of control, that's when problems arise — and that's exactly what KheloApp's responsible gaming program is designed to prevent.
Our responsible gaming policy has been developed in line with international standards. We want KheloApp to always be a safe and enjoyable place — for everyone.
Gaming is for entertainment, not problem-solving. Never bet more than you can afford to lose. Set time and spending limits before every session.
Use the checklist below to see which level applies to you.
KheloApp provides five powerful tools to keep your gaming experience safe
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and increasing a limit requires a 7-day waiting period.
Set a daily limit on how many hours you play. When the limit is reached, KheloApp will automatically end your session, and you can play again the next day.
Take a break ranging from 24 hours to 6 weeks. During a Cool-Off period, you will not be able to log in to your account, but it will reactivate automatically once the period ends.
Exclude yourself from KheloApp for 30 days to 5 years, or permanently. Once Self-Exclusion is active, there is no way to reactivate your account during that period.
At regular intervals, a screen reminder shows how long you have been playing and how much you have spent in BDT. This helps you make informed decisions.
View your complete gaming history, deposits, withdrawals, and time spent — all in one place. Use it to assess where changes might be needed.
If any of the following applies to you, consider reaching out for support.
If 3 or more of the above signs apply to you, please contact KheloApp support or activate self-exclusion. Asking for help is a sign of strength, not weakness.
Following these habits will keep gaming enjoyable at all times.
Set a separate budget for gaming — one you can afford to lose without it affecting your daily life. Never go beyond that limit.
Decide how long you will play before you start. Set a timer on your phone. When the time is up, stop — win or lose.
Never start gaming when you're feeling down, angry, or frustrated. Emotions can cloud your judgment and lead to poor decisions.
"Chasing losses" is one of the most dangerous habits. If you lose, stop playing for the day. Come back the next day with a fresh mindset.
Don't keep your gaming a secret. Let your family or trusted friends know you enjoy gaming. It builds accountability and awareness.
KheloApp is an 18+ platform. Protecting minors is one of our highest priorities, and we make no compromises when it comes to age verification.
Use a PIN or password on your device. Keep your KheloApp account logged out. Educate children about online safety.
KheloApp invests in responsible gaming not just to meet regulations, but out of genuine commitment.
Responsible gaming policy developed in accordance with international standards.
Free counseling service for players experiencing gambling-related issues.
Automatic alerts triggered by unusual gaming patterns.
No exceptions on age and identity verification.
Find answers to some common questions
KheloApp wants your gaming experience to always be a positive one. Play mindfully, know your limits, and reach out for help when you need it. Join as a new member today — in a safe and responsible environment.
For users aged 18 and above only.